ONU identity is disconnected from the customer
Technicians need to know which device, port and service record belong together before they can activate or diagnose a line.
Take FTTH from discovery to service assurance
Bring OLT and ONU operations, optical diagnostics, subscriber plans and billing context together so teams can activate and troubleshoot fiber service with fewer handoffs.
OLT & ONU discovery workflows
Guided subscriber provisioning
Optical signal & link visibility
OLT + ONUAccess context
OpticalLink diagnostics
GISCoverage context
Built for the operating reality
The network does not stop at the billing screen
FTTH teams lose time when subscriber records, ONU identity, optical readings and billing status live in separate systems. A shared operational record makes each activation and fault easier to follow.
Optical faults trigger avoidable handoffs
Without signal context beside the subscriber, support must escalate issues before it can separate access faults from account questions.
Growth obscures network context
As coverage expands, teams need geographic and topology context to understand where equipment and subscribers sit.
🧵 Fiber-to-the-Home
One connected workflow for Fiber-to-the-Home
Keep the physical fiber endpoint, service plan and subscriber account connected from the moment an ONU appears through ongoing diagnostics.
Bring OLTs into view
Register supported OLT connections and organize the access infrastructure your operations team manages.
Identify the ONU
Surface discovered ONUs and associate the correct endpoint with the subscriber and service location.
Apply the service profile
Use the configured plan and provisioning workflow to move the subscriber from pending installation to active service.
Diagnose with optical context
Review link and optical information alongside account status when service quality changes.
Operational capabilities
Everything the team needs in one system
Give engineers, support staff and billing teams a shared source of operational context.
ONU discovery
Bring discovered subscriber endpoints into a controlled registration workflow.
OLT operations
Manage supported OLT connections and ONU service context from one console.
GIS context
Visualize fiber coverage and network assets geographically.
Optical diagnostics
Review available signal and link information while investigating service quality.
Fiber billing
Run recurring plan billing alongside the subscriber service record.
Role-based access
Limit operational access according to team responsibility.
Controlled rollout
Move into live operations with clear checkpoints
Keep the team in control by validating data, access rules and operational ownership before each stage goes live.
- 01
Inventory the access network
Record the OLTs, ONU models, profiles, locations and subscriber identifiers involved in the rollout.
- 02
Model provisioning and plans
Define how discovered endpoints are approved, associated and moved onto the correct subscriber service.
- 03
Validate activation and diagnostics
Pilot with a controlled service area and confirm provisioning, billing and optical troubleshooting before expansion.
Operational fit
Keep the service visible from access to revenue
Use a shared operating context to understand subscriber access, network health, support impact and billing state.
OLT + ONUAccess context
OpticalLink diagnostics
GISCoverage context
One recordService & billing state
Questions from ISP teams
Fiber-to-the-Home FAQ
Practical answers for teams evaluating operational fit and planning a rollout.
Which OLT and ONU equipment can ISPbills manage?
Compatibility depends on the vendor, model and software version. Confirm the equipment in your network with the ISPbills team before planning a rollout.
Can an ONU be linked to the subscriber account?
The FTTH workflow is designed to associate the discovered endpoint and provisioning context with the relevant subscriber service record.
What fiber diagnostics are available?
Available optical and link information can be reviewed from the operational workflow. The precise readings depend on what the connected equipment exposes.
Can we roll out one OLT or service area at a time?
Yes. A staged rollout lets the team verify equipment connectivity, ONU association, provisioning and billing on a controlled footprint first.
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