Voucher distribution is hard to audit
Manually created codes and informal agent records make it difficult to understand what was issued, sold or expired.
Turn guest WiFi into a controlled self-service journey
Create prepaid access, issue vouchers and let users sign in or top up through a branded portal while your team keeps time, data and session policy under control.
Branded captive-portal access
Voucher & QR recharge workflows
Self-service plan top-ups
PortalBranded user journey
Voucher / QRRecharge choices
Time / DataPlan policy
Built for the operating reality
The network does not stop at the billing screen
A hotspot is more than a login screen. Access sales, expiry rules and session support must stay consistent whether a user buys from an agent or serves themselves.
Access rules create confusion
Users contact support when session time, data allowance and plan expiry are not presented or enforced consistently.
Every recharge needs staff
A counter-only renewal process adds queues and repetitive work that a self-service portal can absorb.
📶 Hotspot & WiFi
One connected workflow for Hotspot & WiFi
Design one clear path from plan creation to access, recharge and expiry—whether the sale happens online or through a local agent.
Define the access offer
Create time- or data-based plans with the access conditions users should receive.
Issue controlled recharge options
Generate vouchers for agent-led sales or present supported self-service and QR recharge paths.
Guide users through the portal
Use a branded captive portal for login and onboarding instead of relying on staff instructions.
Close the session loop
Apply plan limits and session timeouts, then notify users around expiry or renewal events.
Operational capabilities
Everything the team needs in one system
Give engineers, support staff and billing teams a shared source of operational context.
Captive portal
Give hotspot users a branded path to log in, sign up and manage access.
Recharge vouchers
Generate prepaid vouchers in batches and manage their validity.
QR recharge
Offer a scannable route into the supported top-up experience.
Session policy
Apply time and data allowances with session timeout controls.
Payment workflow
Connect supported payment options to self-service hotspot purchases and recharges.
Subscriber notifications
Send service messages around expiry, balance and renewal events.
Controlled rollout
Move into live operations with clear checkpoints
Keep the team in control by validating data, access rules and operational ownership before each stage goes live.
- 01
Design the offer
Choose plan durations, data allowances, prices and expiry behaviour for each hotspot audience.
- 02
Build the access journey
Configure portal branding, voucher batches, recharge paths and the messages users need at each step.
- 03
Pilot at one location
Verify login, policy, recharge and expiry behaviour at a representative site before repeating the setup.
Operational fit
Keep the service visible from access to revenue
Use a shared operating context to understand subscriber access, network health, support impact and billing state.
PortalBranded user journey
Voucher / QRRecharge choices
Time / DataPlan policy
RADIUSSession control
Questions from ISP teams
Hotspot & WiFi FAQ
Practical answers for teams evaluating operational fit and planning a rollout.
Can users buy access without help from staff?
The captive portal can support self-service onboarding and top-up paths. Available payment methods depend on the gateways configured for the operation.
Can we still sell printed or agent-issued vouchers?
Yes. Prepaid vouchers can be generated in batches and managed with validity controls for agent or counter-based distribution.
Can hotspot plans be based on time or data?
Yes. Plans can be configured around time and data allowances, with the related session limits enforced through the hotspot access workflow.
Can the login portal match our brand?
The captive-portal journey is designed to be branded so users see a consistent service identity while signing in or recharging.
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