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Point a Domain to ISPbills on ResellerClub

Add the CNAME record to app.ispbills.com in the ResellerClub / Orderbox DNS panel (also BigRock and similar) to connect your custom Partner domain.

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What this guide covers

Add the CNAME record to app.ispbills.com in the ResellerClub / Orderbox DNS panel (also BigRock and similar) to connect your custom Partner domain.

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Use this if your domain is with ResellerClub or a control panel built on the same Orderbox system (for example BigRock and many white-label registrars). See Connect a Custom Domain for the general rule.

Before you start

ResellerClub only edits your DNS when the domain uses ResellerClub’s DNS service / nameservers. If your domain instead points to a cPanel hosting account, edit DNS in cPanel → Zone Editor instead — see Any other provider.

Steps

  1. Log in to your ResellerClub control panel (or your registrar’s Orderbox panel).
  2. Open the domain, find DNS Management and activate the free DNS service if prompted.
  3. Select Manage DNS, then the CNAME Records tab.
  4. Select Add CNAME Record and set the fields:
    • Host Name: your subdomain only, e.g. billing
    • Value / Destination: app.ispbills.com
    • TTL: 14400
  5. Save the record.
  6. Return to Partner → Domains, add your hostname and select Verify DNS.

Make sure the domain’s nameservers are ResellerClub’s DNS nameservers (for example dns1.myorderbox.comdns4.myorderbox.com). Only then does the DNS Management panel control what resolves publicly.

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Need help applying this guide?Browse related guidance or ask the support team for help.